CanadaRentals.cc is an Ontario-based platform that connects landlords and tenants in Canada, providing tools for rental listings, tenant screening, lease documentation, and LTB (Landlord and Tenant Board) resources. The platform is operated by Quantumreachmarketing Inc., a federally incorporated Canadian company (Corporation # 1545172-8, Business Number: 782896351), with a registered address at 56a Mill St E, Unit 122, Acton, Ontario, L7J 1H2.
When this policy refers to "we," "us," or "our," it refers to Quantumreachmarketing Inc. and the CanadaRentals.cc platform.
This Privacy Policy applies to all personal information collected, used, or disclosed by CanadaRentals.cc through:
This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
When you choose to verify your financial information as part of a tenant screening, we use Plaid Inc. to access your bank account data. This may include:
This data is collected only with your explicit consent and is used solely for the purpose of tenant screening and verification. See Section 5 for full details on how we use Plaid.
We use the personal information we collect to:
We do not sell your personal information to third parties. We do not use your data for advertising profiling.
Plaid is a third-party financial data infrastructure provider. When you connect your bank account through our platform, Plaid handles the secure authentication directly with your financial institution. CanadaRentals.cc receives only the specific financial data you have authorized.
Plaid's own privacy policy is available at plaid.com/legal.
Before you connect your bank account, we will display a clear consent notice explaining:
Financial data will not be accessed without your explicit consent. You may withdraw consent at any time by contacting us at the address in Section 12.
Financial data obtained via Plaid is stored in an encrypted database. Plaid access tokens (which represent your permission to access your account) are stored securely as environment-level secrets and are never exposed in application code or logs.
Plaid supports major Canadian financial institutions including RBC, TD Canada Trust, Scotiabank, BMO, CIBC, and Tangerine, among others.
We share your personal information only in the following circumstances:
When you submit a rental application, the landlord you are applying to will receive the information included in your application and, if you consent, a Verified Tenant Report.
We use the following third-party providers who may process your data on our behalf:
All service providers are contractually required to handle your data securely and only for the purposes we specify.
We may disclose your information where required to do so by law, court order, or regulatory authority.
We do not sell, rent, or trade your personal information to any third party for commercial purposes.
You may request deletion of your personal data at any time by emailing help@canadarentals.cc. We will process your request within 30 days and confirm deletion in writing. Please note that we may be required to retain certain records for legal or regulatory reasons.
Full retention schedule: Data Retention Policy →
We implement reasonable and appropriate technical and organizational safeguards to protect your personal information, including:
In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada (OPC) as required under PIPEDA.
As a Canadian resident, you have the right to:
To exercise any of these rights, contact us at help@canadarentals.cc.
CanadaRentals.cc uses essential session cookies to maintain your login state and deliver core platform functionality. We do not currently use third-party advertising cookies or cross-site tracking technologies.
You may disable cookies through your browser settings; however, this may affect the functionality of the platform.
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email.
Continued use of the platform after a policy update constitutes acceptance of the revised policy.
For any privacy-related questions, access requests, or complaints, please contact our Privacy Officer:
| Company | Quantumreachmarketing Inc. (CanadaRentals.cc) |
| Privacy Officer | Rajesh, Founder |
| help@canadarentals.cc | |
| Mailing Address | 56a Mill St E, Unit 122, Acton, Ontario, L7J 1H2, Canada |
| Response Time | Within 30 days of receipt |